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We have had a Quality Management System for 26 years. The present system is modeled on the ISO9001:2008 International Standard. A participative style of leadership has been established to involve employees in the decision-making and direction of the quality program with the aim of increasing the employee’s commitment to their work and to the customer. The focus of the program continues to be in improving the level of customer satisfaction and lowering the cost of doing so.
ISE offers detailed operation and maintenance training on all of its systems. This includes classroom training and training at sea. Training can be done at ISE's facility in Port Coquitlam, or at the customer's facilities. Manuals and associated documentation are provided in English and any other language, at the customer's request. ISE also provides dedicated office space for customers during their stay at ISE.
ISE provides world-wide after-sales support to all of its systems. ISE's highly trained engineers can assist customers with installation and maintenance issues, and will provide extensive on-site operations assistance, if needed. ISE is dedicated to providing the customer with the best solution possible and will support the customer before, during and after the system is built.
Local Trials & Testing:
ISE's close proximity to the
waters off Vancouver give it access to Indian Arm (pictured right).
This fjord is a 10 mile (16 km) long body of sheltered water with
depths between 90 and 725 feet (27 - 221 meters), making it ideal for
testing sub-sea equipment.
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